About the Prepaid Account
The prepaid account is used to settle all monetary matters. It is highly recommended to always hold a balance. You can top it up via the SelfService. When you move out at some point, the remaining balance will be transferred to a bank account of your choosing.
During office hours you can always ask questions about the association there in person.
However, we will offer keep general Q&A sessions after the pandemic ends. Fellow residents will regularly take time to answer your questions, discuss suggestions or mediate in case of problems.