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Both houses of the dormitory have a laundry room. There you can find washing machines and dryers as well as a drying room with a clothesline.
The facilities can be used by all residents of Kawo1. A booking is required to use the washing machines and dryers.
Please see the instructions below for use and booking. There you will also find answers to frequently asked questions and how to get in contact with the washing machine group (“Waschmaschinen-AG”).
Prices
Members of KawoEins e.V.As a member you get a discount on washing.€1
per washing cycle
free usage of the dryer included.
Non-member residentsIf you are not a member of KawoEins e.V.€1,50
per washing cycle
free usage of the dryer included.
Usage Guidelines
If you encouter problems with the machines, please contact the washing-AG immediately!
Quickstart
Summary of the most important information:
- Washing appointments are booked in the Kawo self-service. You always book washing machine and dryer together.
- A washing appointment lasts a total of 3 hours and spans two appointment slots.
- The first 1.5 hours (first slot) are for using the washing machine.
- The remaining 1.5 hours (second slot) are for using the dryer.
- Once an appointment slot has started, you will have 10 minutes to unlock the machine in the SelfService and start it.
Please be sure to follow the rules and regulations of the washing machine group.
Booking system
Book an appointment
Appointments are booked via the Kawo self-service under the menu item “Washing”. You can book washing machines and dryers for the next 7 days. Simply select the desired machine and time and click on “Confirm booking”. You can book up to 5 washing machines per week.
You always book washing machines and dryers together. You can use the washing machine in the first 1.5 hours and the dryer in the following 1.5 hours. For example, if you have booked WaMa1 for 3:00 pm, then your washing appointment goes from 3:00 pm to 4:30 pm and your dryer appointment from 4:30 pm to 6:00 pm.
Please note: The wash programs Baumwolle (40°C) and Baumwolle (60°C) take longer than 1.5 hours. You must book two consecutive appointments if you want to use any of these programs.
The costs for the booking refer to the washing appointments, the subsequent use of the dryer is a free additional service we provide. This means that a dryer is always booked, even if you don’t intend to use it.
Unlock the machines
When your appointment starts, you first have to unlock the machine via the selfservice before you can start it. You have 10 minutes from the start of your appointment to do this.
We recommend taking your mobile phone with you. Then you go to the washing rooms, put your clothes in and unlock the machines via your mobile phone.
Caution: Once the machine has been started you can only change or cancel the program in the first three minutes. After that changing or cancelling the current washing program is not possible anymore.
Should there be a technical problem with the machines that makes it unable to use, please contact the washing group immediately. If your appointment just started, you can request a refund of your credits. Click the “Report problem” button for further information. Your request will then be checked by a member of the washing group after you have informed them about the issue.
Terms of use
The following rules form the terms of use (“Nutzungsordnung”) of the washing machine group, as described in the regulations of the washing group (“Waschmaschinen-AG-Ordnung”).
Please read the following rules carefully as well as the washing group’s regulations linked below. By using the washing/drying rooms and the machines, you agree to the regulations of the washing group and the terms of use.
We thank you in advance for following the rules!
The premises as well as the inventory (machines, etc.) of the Waschmaschinen-AG are to be treated with care.
The instructions of the Waschmaschinen-AG are to be followed.
The use of the premises and machines is only permitted to residents of the student dormitory Kawo1 and members of KawoEins e.V.. In particular, it is not permitted to make the premises accessible to be used by third parties who do not fall under one of the two groups just mentioned, or to book washing appointments for them.
All repair and maintenance work may only be carried out by authorized and instructed persons. This means that all repair attempts are to be refrained from. Please inform the washing group of the problem at hand.
The use of the premises and the machines is at your own risk. The KawoEins e.V. is not liable for lost or damaged laundry.
A running program must not be changed and the machines must not be turned off while running.
The notices in the laundry rooms must be followed.
The regulations of the washing machine group (“Waschmaschinen-AG-Ordnung”) also apply. Ypu can find a linkt to these regulations down below.
The machine, especially the washing drum, must be checked for defects and foreign bodies before each use.
The washing machine must not be overloaded under any circumstances! A maximum of 6.5 kg may be filled in. If in doubt, please load less laundry.
Detergent must be dosed according to the manufacturer’s instructions! This not only protects the environment and your wallet, but also helps to avoid unnecessary soiling due to detergent deposits. The washing groups says ‘thanks you’!
For more tips on proper detergent dosing, see above.
Use the correct detergent compartment:
- Left (hinged compartment): fabric softener only, no detergent! For the sake of the environment, it’s better to avoid fabric softener altogether.
- Middle: Detergent for main wash. Please follow the dosage instructions. If prewash is selected, do not use liquid detergent!
- Right: Detergent for prewash. Use only if prewash is selected. Use only a small amount of detergent, as the prewash program is only short. It is best not to use this compartment at
The washing machine is to be left tidy and in a well-kept condition! This includes, among other things, the removal of obvious dirt in the drum and the seal (e.g. handkerchief remnants, coins) and the removal of detergent residues from the detergent compartment. all.
Please leave the machine door slightly open. This will ventilate the machine when not in use and prevent the formation of mold.
Before drying, please empty all pockets and check the laundry for loose, solid objects. Foreign objects (e.g. hair clips) can get through the filter into the fan blade and destroy it.
Check the machine, especially the drum and lint filters, for faults and foreign objects before each use!
The dryer must never be overloaded! A maximum of 6.5 kg may be loaded. If in doubt, please load less laundry.
Before starting the machine, please check the lint filters for dirt and clean them if necessary. The machine can overheat and be damaged if the lint filter is clogged or overloaded.
The dryer must be left tidy and in a well-maintained condition!
The lint filters in and under the door are to be cleaned after each drying. Please dispose of the lint in the trash can.
Please do not hang down other people’s laundry. If the clothesline is full, try the other house.
Please remove laundry on the line as soon as possible. This is the only way that as many people as possible can use the room.
Laundry hanging in the drying room for more than seven days will be removed by the washing group! Residents will be reminded regularly by email to hang out their laundry.
There is a 4 week grace period to contact the washing group about collected laundry. If the owner has not contacted them after this deadline, the laundry will be disposed of or donated.
A window in the drying room should always be left at least tilted. This will allow the moisture to escape more easily.
Washing group regulations
The regulations of the washing group are only available in German. Please read them carefully and get help by someone fluent in German if you have trouble understanding something.
Frequently asked questions
I missed my appointment. Can I get a refund?
No. So be sure to cancel your appointments when you know you won't use them.
If you often miss your appointments, we recommend setting an alarm clock.
My appointment started but the machine is still running
Depending on whether it's the washer or the dryer, you should proceed differently.
Dryer: You can end the dryer program simply by turning the switch to "Ende" or opening the door. Then you can use the machine as usual.
Washing machine: Washing programs cannot be canceled. Please inform the AG about the problem. Additionally, you can request a refund of your credit by clicking the "Report Problem" button and following the instructions. You should be able to prove that you were unable to use the machine, so it's best to attach a photo with a timestamp.
The machine door won’t open
Turn the machine off and, after a few seconds, on again. Make sure to press the door opener long enough (1-2 seconds).
If this does not fix the problem, immediately contact the washing-group.
Never try to open the door with force!
How often can I use the washing machines?
You can book a maximum of 5 appointments per week. You are able to see how many remaining appointments you have left.
How can I cancel an appointment?
You can cancel bookings to 30 minutes before start of the washing appointment in the SelfService. Simply click on "cancel" in the "upcoming appointments" section. Your money will then be refunded.
Please note: Once cancelled, the same appointment cannot be booked again.
Still have questions? Fell free to contact us! You will find more information on how to get in touch with us on the end of the page.
Waschmaschinen-AG
The washing group of KawoEins e.V. (“Waschmaschinen-AG”) takes care of the maintenance and repair of the existing washing machines and dryers in KaWo1. We also take care of the maintenance of this website.
We are the ones to get in touch with if you have questions or problems with the machines or our services.
Contact
Please do not send us questions regarding your prepaid account or membership. Contact the chair of KawoEins e.V. instead. Thanks!
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